Shipping & Refund Policy

Shipping Policy

Plants will be shipped bare root (or no root at all, but they root easily!). Free shipping for orders over $99. Please use promo code FREESHIPPING if your order is over $99.

Local pick up (Port Credit, Mississauga, ON) is available. 

Shipping by Purolator (+$10) and Fedex ($15) is available.  Please add the option under "Courier Options" to your cart prior to checkout.

To combine shipping on multiple orders, use promo code "COMBINE" to remove shipping costs.  Please email me to let me know which orders will be combined.

Due to importing / exporting requirements, we can only ship within Canada.

Refund Policy

Please inspect your order upon receipt and contact us immediately if the item is damaged or if you received the wrong item, so that we can evaluate the issue and make it right.  Otherwise, all sales are final.

Plants are ensured to be properly packaged and protected during shipment, but it is inevitable that roots or leaves may fall off during shipping. Plants would have been out of soil for 3-4 weeks by the time you receive them, so it will be a little dehydrated and shrivelled up.  

If there are any issues with your order, please contact us at